First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

Job type: Permanent

Discipline: Field

Location: United States

Field Service Technician II - Permanent - East US

Ready to take your technical expertise on the road and make a real impact by supporting life-changing medical devices?

��Ƶ is seeking a Field Service Technician II to provide exceptional customer service and technical support for medical devices.

Primary Responsibilities:

In this role, you will troubleshoot, repair, and maintain equipment while ensuring customer satisfaction. This position requires frequent travel and a proactive approach to problem-solving.

Skills & Requirements:

High school diploma or GED required; an associate degree or technical certification is a plus.
Basic troubleshooting experience in electro-mechanical, electronic, or related fields.
IT or networking experience is advantageous.
Strong customer interaction and communication skills.
Self-motivated and able to perform under pressure.
Ability to safely operate a motor vehicle and lift up to 50 lbs.
Effective time management and ability to work independently.

The Field Service Technician II's responsibilities will be:

Manage and maintain customer equipment within the assigned territory.
Provide timely and effective communication with customers and internal teams.
Perform repairs, software/firmware upgrades, and new installations.
Schedule and prioritize customer calls, managing the territory work queue effectively.
Maintain tools, trunk stock, and vehicle required for servicing the territory.
Complete necessary credentialing for access to customer facilities.
Document service reports, labor, travel, and parts billing accurately.
Participate in internal training and ongoing learning opportunities.
Handle administrative tasks such as expense reporting, time entry, and inventory management.
Travel extensively, including overnight stays, especially during the onboarding period.

Compensation:

$62,000 to $66,500 per annum.

If you are having difficulty in applying or if you have any questions, please contact Christian Andersen at c.andersen@proclinical.com

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

��Ƶ is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. ��Ƶ is acting as an Employment Agency in relation to this vacancy.

By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - /privacy-policy